BGFI Bank Côte d'Ivoire is considered by Afaq/Afnor as the first ISO 9001-2015 certified bank in Côte d'Ivoire. This bank had its quality management system certification renewed according to this same standard on Thursday, February 27, in Abidjan. The certificate award ceremony took place in the presence of the CEO of the group Henri-Claude Oyima, the chairman of the Board of Directors of the Ivorian subsidiary Kéita Ibrahim and CEO of Côte d'Ivoire Malick Ndiaye, accompanied by his collaborators.

According to the certificate issuer, Moustapha Keinde, Managing Director North Africa and Central Africa Afaq/Afnor, the ISO 9001-2015 standard is the most widespread standard in the world. “It aims to demonstrate for customers that the company is capable of supplying products with extended standards. This standard is regularly revised to give it all its credibility,” he says.

Reacting to this distinction, the general manager of Bgfi Bank Côte d'Ivoire, Malick Ndiaye, said that this certification cost a lot of work and self-sacrifice, but also perseverance. Adding that the Ivory Coast subsidiary is the 3rd to be certified at group level. “We are committed under the impetus of our group to the quality approach… This certificate is a guarantee for the company in the sense that it is capable of satisfying its customers”, he says. In 2017, the Ivorian subsidiary of the group posted a total balance sheet of 334 billion FCFA, up 15% compared to the 2016 financial year. And a positive net result of 5.534 billion FCFA, up nearly 35% compared to the 'Previous exercice. A performance that would not be possible without good data backup.

In addition, Bgfi Bank Côte d'Ivoire received another certificate from the Data Protect structure. It is the Certification of banking data security system according to the PCI-Dss standard. For Ali Azzouzi, General Manager of Data Protect, this standard is linked to bank card data security. “It was a key issue, because GimUmoa requires that all banks be certified to this standard before 2020,” he underlines. In 11 years of operation, Ali Azzouzi and his group have achieved 16 million Euros in turnover in the fight against cyber security.

According to Malick Ndiaye, the Côte d'Ivoire entity is in 9th place out of 27 banks. It presents a diversified range of products relating to telematics, savings, transfer, credit, electronic banking and bancassurance. . This helped to expand the customer base.

The CEO of the group did not hide his joy at seeing the development of his subsidiary and the satisfactory results. He also took the opportunity to reaffirm his group's listing on the Central African Stock Exchange (Bvmac) before the end of the year.

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